Privacy Policy

At Payana, we are committed to protecting your privacy and ensuring the security of any personal information you provide to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website. By using our website or providing us with your personal information, you consent to the practices described in this Privacy Policy.

Information We Collect

Personal Information: When you make a reservation or contact us through our website, we may collect personal information such as your name, email address, phone number, and billing details. We only collect this information when you provide it to us.
Log Data: Our website collects certain data, such as your IP address, browser type, operating system, the referring website, pages you viewed, and the dates and times of your visits. This information analyzes trends, administers the site, and improves our services.
Cookies: We may use cookies and similar tracking technologies to enhance your website experience. Cookies are small files stored on your computer or device. You can disable cookies through your browser settings, but please note that this may limit some website functionalities.

How We Use Your Information

Providing Services: We may use your personal information to process reservations, communicate with you, and provide the services you requested. This includes sending reservation confirmations, responding to inquiries, and sharing relevant information about your stay.
Improving Our Services: We may use your information to understand how our website and services are used, identify areas for improvement, and personalize your experience. This may include analyzing data, conducting research, and gathering feedback.
Marketing Communications: With your consent, we may use your contact information to send you promotional materials and updates about our homestay and special offers. You can opt out of receiving these communications at any time.

How We Protect Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use encryption technologies, firewalls, and secure socket layer technology (SSL) to safeguard your data during transmission. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes. However, we may share your information with trusted service providers who assist us in operating our website, conducting business, and providing services to you. These third parties have agreed to keep your information confidential and must comply with applicable data protection laws.

Legal Requirements

We may disclose your personal information if required by law

Changes to this Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically for updates.

Contact Us

Please contact us if you have questions or concerns about our Privacy Policy or handling your personal information.

Privacy Policy

Information We Collect

How We Use Your Information

How We Protect Your Information

Information Sharing and Disclosure

Legal Requirements

Changes to this Privacy Policy

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